@import url('https://fonts.googleapis.com/css2?family=Noto+Sans+SC:wght@400;500;600;700&display=swap');
:root{--ink:#173b33;--green:#2d6653;--muted:#7a8580;--line:#e2e8e2;--bg:#f6f7f2;--lime:#d9edb8}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--bg);font:14px 'Noto Sans SC',system-ui,sans-serif}a{color:inherit;text-decoration:none}aside{position:fixed;inset:0 auto 0 0;width:248px;padding:36px 22px;background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:11px;font-size:25px;font-weight:700;letter-spacing:-1px}.mark{background:var(--green);color:var(--lime);width:45px;height:45px;border-radius:13px;display:grid;place-items:center}.brand small{display:block;font-size:10px;letter-spacing:2px;color:var(--muted);margin-top:2px}.nav-label{font-size:10px;color:#929c96;letter-spacing:2px;margin:40px 15px 13px}nav{display:grid;gap:7px}nav a{padding:13px 15px;border-radius:9px;display:flex;gap:12px;align-items:center;color:#738078}nav a:hover{background:#f3f6ef}nav a.active{background:#eaf0e4;color:var(--green);font-weight:600}nav b{font-size:11px;margin-left:auto;background:white;padding:1px 6px;border-radius:5px}.side-bottom{margin-top:auto;padding:20px 10px;font-size:12px}.side-bottom small{display:block;font-size:10px;color:var(--muted);margin-top:9px}.dot{display:inline-block;width:7px;height:7px;background:#7eaa6d;border-radius:50%;margin-right:7px}.workspace{margin-left:248px}header{height:83px;border-bottom:1px solid var(--line);padding:0 46px;display:flex;align-items:center;justify-content:space-between;background:#fff9;font-size:11px;letter-spacing:1px;color:#929b94}header b{color:#516456;font-weight:400}header>div{display:flex;gap:21px;align-items:center}.demo{background:#eef1e8;border:1px solid #dce3d5;border-radius:5px;padding:6px 9px;font-size:10px}.avatar{background:#e3eada;width:31px;height:31px;border-radius:50%;display:grid;place-items:center;color:var(--green)}main{max-width:1440px;margin:auto;padding:39px 46px 60px;min-height:calc(100vh - 140px)}.eyebrow{font-size:10px;letter-spacing:3px;color:#759174;margin-bottom:12px}h1{font-size:29px;letter-spacing:-.8px;margin:0 0 10px;font-weight:600}h2{font-size:17px;margin:0 0 9px;font-weight:600}h3{font-size:15px}p{line-height:1.9;color:var(--muted);margin:0}.page-title{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:30px}.page-title p{font-size:12px}.date-tag{color:#788575;font-size:11px;border:1px solid var(--line);padding:9px 12px;border-radius:6px}.hero{border-radius:15px;background:#214c3f;color:white;padding:35px 38px;display:flex;justify-content:space-between;gap:28px;overflow:hidden;position:relative}.hero .eyebrow{color:#b9cda9}.hero h2{font-size:26px;line-height:1.6;max-width:440px}.hero p{color:#b9cbbb;font-size:12px;max-width:470px}.hero-art{width:210px;min-width:150px;display:grid;place-items:center;position:relative}.orb{width:160px;height:160px;border:1px solid #7c9e6b66;border-radius:50%;display:grid;place-items:center;box-shadow:0 0 0 28px #78996515,0 0 0 56px #7899650a}.shield{width:83px;height:100px;background:#d7edb7;clip-path:polygon(50% 0,95% 15%,90% 66%,73% 87%,50% 100%,27% 87%,10% 66%,5% 15%);display:grid;place-items:center;color:#214c3f;font-size:43px}.hero button{margin-top:23px;background:#d8ebb8;color:#214c3f}.hero small{position:absolute;bottom:8px;letter-spacing:3px;color:#adbf9b;font-size:9px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:17px;margin:24px 0 33px}.stat{padding:23px;background:white;border:1px solid var(--line);border-radius:11px}.stat .label{font-size:12px;color:#7d8b80;display:flex;justify-content:space-between}.stat strong{font-size:29px;display:block;margin:10px 0 7px;font-weight:500;letter-spacing:-1px}.stat small{font-size:10px;color:#8b968a}.section-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.section-title a{font-size:11px;color:#5e7a5d}.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.service-card{padding:25px;background:#fff;border:1px solid var(--line);border-radius:11px;transition:.2s}.service-card:hover{transform:translateY(-3px);border-color:#9ab887}.service-icon{display:grid;place-items:center;width:43px;height:43px;border-radius:10px;background:#eff4e8;font-size:24px}.service-card p{font-size:11px;min-height:43px}.service-card .link{display:block;margin-top:23px;font-size:11px;color:var(--green)}.bottom-grid{display:grid;grid-template-columns:1.6fr 1fr;gap:24px;margin-top:32px}.panel{background:white;border:1px solid var(--line);border-radius:12px;padding:25px}.steps{display:flex;justify-content:space-between;gap:12px;margin-top:23px}.steps div{flex:1}.steps b{border:1px solid #dce6d3;background:#f4f7ee;display:grid;place-items:center;width:27px;height:27px;border-radius:50%;font-size:11px;margin-bottom:12px}.steps span{font-size:11px}.steps small{display:block;color:var(--muted);font-size:10px;margin-top:8px}.notice{padding:13px 16px;background:#f0f4e8;border-radius:7px;font-size:12px;line-height:1.8;color:#667b57;margin:20px 0}.form-layout{display:grid;grid-template-columns:minmax(0,2fr) minmax(220px,1fr);gap:24px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:21px}.field{display:flex;flex-direction:column;gap:8px}.field.full{grid-column:1/-1}label{font-size:12px;color:#526a5c}input,select,textarea{font:inherit;color:var(--ink);border:1px solid #dce3d9;border-radius:7px;background:#fcfdf9;width:100%;padding:12px;outline:none}input:focus,textarea:focus,select:focus{border-color:#709b68;box-shadow:0 0 0 3px #88a87015}textarea{min-height:105px;resize:vertical}input[type=checkbox]{width:auto}button,.button{font:inherit;border:0;background:var(--green);color:white;border-radius:7px;padding:11px 19px;cursor:pointer;font-size:12px;display:inline-block}button:hover,.button:hover{filter:brightness(.94)}.secondary{background:#eef2e8;color:var(--green);border:1px solid #dce3d7}.actions{margin-top:24px;display:flex;gap:12px;align-items:center;flex-wrap:wrap}.muted{color:var(--muted);font-size:11px}.help-list{padding:0;list-style:none}.help-list li{border-bottom:1px solid var(--line);padding:16px 0;color:#738170;font-size:12px;line-height:1.9}.help-list li:last-child{border:0}.help-list b{display:block;color:var(--ink);font-weight:500}.searchbar{display:flex;gap:12px}.searchbar input{flex:1;min-width:100px}.result{margin-top:22px}.badge{font-size:10px;padding:5px 9px;border-radius:5px;display:inline-block;white-space:nowrap;background:#eaf3e3;color:#557b40}.badge.amber{background:#fff1d9;color:#a67b32}.badge.gray{background:#eef0ec;color:#84907e}.detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin:24px 0}.detail-grid small{display:block;color:var(--muted);font-size:11px;margin-bottom:7px}.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin:20px 0}.toolbar input{flex:1;min-width:180px}.toolbar select{width:auto}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;white-space:nowrap;font-size:12px}th{font-weight:400;color:#899382;background:#f7f9f3;padding:13px 15px;font-size:10px}td{padding:17px 15px;border-bottom:1px solid #edf0e8}td small{display:block;color:var(--muted);margin-top:4px;font-size:10px}td button{padding:6px 11px;font-size:10px}.empty{padding:40px;text-align:center;color:var(--muted)}.timeline{border-left:2px solid #d8e6ce;margin:23px 8px;padding-left:22px}.timeline>div{position:relative;padding-bottom:22px}.timeline>div:before{content:'';width:8px;height:8px;border-radius:50%;background:#76a168;position:absolute;left:-27px;top:5px}.timeline small{display:block;color:var(--muted);margin-top:6px;font-size:11px}footer{border-top:1px solid var(--line);padding:20px 46px;font-size:10px;color:#94a08e;display:flex;justify-content:space-between}#toast{position:fixed;bottom:27px;left:50%;transform:translateX(-50%);padding:14px 25px;background:#214c3f;color:#fff;border-radius:9px;box-shadow:0 8px 30px #173b3320;display:none;z-index:20}.file-note{font-size:10px;color:var(--muted)}.success{border-left:4px solid #7aa85c}.checkline{font-size:11px;display:flex;align-items:start;gap:8px;line-height:1.8}.checkline input{margin-top:4px}.mobile-only{display:none}@media(min-width:1500px){main{padding-top:55px}.hero{padding:46px}.hero h2{font-size:32px}}@media(max-width:1100px){aside{width:210px;padding:28px 14px}.workspace{margin-left:210px}main{padding:30px 25px}header{padding:0 25px}.stats{gap:10px}.stat{padding:17px}.bottom-grid{grid-template-columns:1fr}.form-layout{grid-template-columns:1fr}.hero-art{width:160px}.cards{gap:12px}.service-card{padding:20px}}@media(max-width:750px){aside{position:relative;width:auto;padding:18px;border-right:0;border-bottom:1px solid var(--line)}.brand{font-size:21px}.brand small{display:none}.mark{width:35px;height:35px}aside nav{display:flex;overflow:auto;gap:4px;margin-top:12px}nav a{flex:none;padding:9px;font-size:11px;gap:6px}.nav-label,.side-bottom{display:none}aside nav+nav{margin-top:0}.workspace{margin:0}header{height:54px;padding:0 20px}.avatar{display:none}main{padding:25px 18px}.date-tag{display:none}h1{font-size:24px}.hero{padding:26px}.hero h2{font-size:22px}.hero-art{display:none}.stats{grid-template-columns:1fr 1fr;margin-bottom:27px}.stat strong{font-size:26px}.cards{grid-template-columns:1fr}.service-card p{min-height:0}.service-card .link{margin-top:14px}.form-grid{grid-template-columns:1fr}.field.full{grid-column:auto}.detail-grid{grid-template-columns:1fr 1fr}.steps{flex-wrap:wrap}.steps div{min-width:35%}.panel{padding:20px}.page-title{align-items:start}footer{padding:20px}footer span{display:none}.searchbar{flex-wrap:wrap}}

.choice-set{border:0;padding:0;margin:28px 0 20px}.choice-set legend{font-size:13px;margin-bottom:12px}.choices{display:grid;grid-template-columns:1fr 1fr;gap:12px}.choices label{border:1px solid #dce3d9;background:#fcfdf9;border-radius:9px;padding:17px;cursor:pointer}.choices label:has(input:checked){border-color:#2d6653;background:#eaf3e3}.choices input{width:auto;accent-color:#2d6653}.repair-number{font-size:clamp(17px,3vw,27px);font-weight:600;letter-spacing:1px;margin:20px 0;overflow-wrap:anywhere}[hidden]{display:none!important}

.photo-inputs{display:flex;gap:12px;flex-wrap:wrap}.photo-inputs label{position:relative;overflow:hidden;cursor:pointer}.photo-picker{position:absolute;inset:0;opacity:0;cursor:pointer}.waybill-photo{display:block;max-width:100%;max-height:360px;border-radius:8px;border:1px solid var(--line);margin:12px 0}

/* LoyalPet brand site: white, neutral gray, blue and generous spacing. */
:root{--ink:#1d1d1f;--green:#0071e3;--muted:#86868b;--line:#e5e5e7;--bg:#fff;--lime:#f5f5f7}body{font-family:-apple-system,BlinkMacSystemFont,"Helvetica Neue","PingFang SC",sans-serif;-webkit-font-smoothing:antialiased;background:#fff}body:not(.staff-view) aside{display:none}body:not(.staff-view) .workspace{margin-left:0}header{height:72px;background:#ffffffed;backdrop-filter:blur(20px);padding:0 max(6%,calc((100% - 1120px)/2));border-bottom:1px solid #eee;gap:26px;position:sticky;top:0;z-index:5;letter-spacing:0}.site-brand{display:inline-flex;align-items:center;gap:10px;white-space:nowrap;color:#1d1d1f}.site-brand b{font-size:22px;font-weight:650}.site-brand span{font-size:17px;font-weight:500}header .public-nav{display:flex;gap:28px;font-size:12px;color:#515154;margin-left:auto}.header-crumb{display:none}header .demo{font-size:9px;background:#f5f5f7;border-color:#e5e5e7;white-space:nowrap}.staff-view header{padding:0 35px}.staff-view header .public-nav{gap:15px}.brand{font-size:20px;letter-spacing:0}.mark{background:#1d1d1f;color:white}.brand small{letter-spacing:0}nav a.active{background:#eaf3ff;color:#0071e3}body:not(.staff-view) main{max-width:1240px;padding:68px 60px 90px}.page-title{margin-bottom:45px}.page-title h1{font-size:clamp(34px,4.5vw,56px);font-weight:650;letter-spacing:-2px;line-height:1.2}.page-title .eyebrow{color:#86868b;font-size:10px;letter-spacing:2px;margin-bottom:18px}.page-title p{font-size:15px;color:#86868b;line-height:1.8;margin-top:16px}.date-tag{display:none}.panel{border:0;background:#f5f5f7;border-radius:24px;padding:34px}.panel .panel{background:#fff}.form-layout{grid-template-columns:minmax(0,1.65fr) minmax(260px,1fr);gap:26px}.panel h2{font-size:21px;letter-spacing:-.5px}label,.choice-set legend{color:#515154;font-size:13px}input,select,textarea{background:white;border:1px solid #d2d2d7;padding:15px;border-radius:12px}input:focus,select:focus,textarea:focus{border-color:#0071e3;box-shadow:0 0 0 3px #0071e322}button,.button{border-radius:30px;padding:13px 23px;font-size:13px;background:#0071e3}.secondary{color:#0071e3;background:#fff;border-color:#d2d2d7}.notice{background:#eaf3ff;color:#526b85;border-radius:13px;padding:17px 20px;font-size:12px}.choices{gap:12px}.choices label{border-radius:14px;background:white;padding:20px 16px;font-size:14px;display:flex;align-items:center;gap:9px}.choices label:has(input:checked){background:#eaf3ff;border-color:#0071e3;color:#0071e3}.choices input{accent-color:#0071e3}.choice-set{margin:30px 0 22px}.form-grid{gap:24px}.help-list li{padding:23px 0;color:#86868b}.help-list b{font-size:14px;color:#1d1d1f;margin-bottom:5px;font-weight:600}.badge{background:#e8f4ed;color:#39845c}.timeline{border-color:#cbdff6}.timeline>div:before{background:#0071e3}.success{border:1px solid #c8dcf4}.repair-number{color:#0071e3;letter-spacing:.5px}.result{margin-top:28px}.hero{background:radial-gradient(ellipse at 80% 100%,#e1e7ee,#f5f5f7 70%);color:#1d1d1f;border-radius:24px;padding:45px}.hero .eyebrow{color:#86868b}.hero h2{font-size:34px;letter-spacing:-1px;max-width:none}.hero p{color:#6e6e73}.hero button{background:#0071e3;color:white}.orb{border-color:#cbd6e2;box-shadow:0 0 0 28px #dee5ed44,0 0 0 56px #dee5ed22}.shield{background:#0071e3;color:white}.hero small{color:#86868b}.stats{gap:20px}.stat{border:0;background:#f5f5f7;border-radius:20px;padding:26px}.stat strong{font-size:33px}.service-card{background:#f5f5f7;border:0;border-radius:22px;padding:30px}.service-card:hover{background:#eef2f8}.service-icon{background:#e5edf8;color:#0071e3}.service-card h3{font-size:20px;font-weight:600}.service-card p{font-size:12px}.steps b{background:#fff;border-color:#d2d2d7;color:#86868b}.stat small,.stat .label,.muted{color:#86868b}th{background:#eeeef0;color:#6e6e73}td{border-color:#e5e5e7}.table-wrap{border-radius:12px}footer{padding:30px max(6%,calc((100% - 1120px)/2));background:#f5f5f7;color:#86868b;border:0}#toast{background:#1d1d1f}.staff-view .page-title h1{font-size:34px}.photo-inputs .button{color:#0071e3}.waybill-photo{background:white}@media(max-width:1000px){header .public-nav{gap:16px}body:not(.staff-view) main{padding:45px 6% 65px}.form-layout{grid-template-columns:1fr}.panel{padding:28px}.staff-view header .public-nav{display:none}}@media(max-width:750px){header{height:auto;min-height:72px;flex-wrap:wrap;padding:17px 6%;gap:14px}.site-brand b{font-size:19px}.site-brand span{font-size:14px}header .public-nav{order:3;flex-basis:100%;justify-content:space-between;gap:9px;font-size:11px}header .demo{margin-left:auto}.page-title{margin-bottom:30px}.page-title h1{font-size:36px;letter-spacing:-1.5px}.page-title p{font-size:13px}.panel{padding:23px;border-radius:20px}.hero{padding:28px}.hero h2{font-size:28px}.choices label{padding:18px 12px;font-size:13px}.service-card{padding:25px}.stats{gap:12px}.stat{padding:20px}.stat strong{font-size:28px}.form-grid{gap:20px}footer{padding:25px 6%}.staff-view aside{position:relative}.staff-view .workspace{margin-left:0}.staff-view header{padding:16px 6%}}

.carrier-set{border:0;padding:0;margin:0;min-width:0}.carrier-set legend{font-size:13px;margin-bottom:12px;color:#515154}.carrier-choices{grid-template-columns:repeat(3,minmax(0,1fr))}.carrier-choices label{font-size:12px;padding:14px 10px}.carrier-choices input{appearance:none;-webkit-appearance:none;flex:none;width:17px;height:17px;padding:0;border:1px solid #b8b8bf;border-radius:4px;margin:0;background:white}.carrier-choices input:checked{background:#0071e3;border-color:#0071e3}.carrier-choices input:checked:after{content:"✓";display:block;text-align:center;color:white;line-height:15px;font-size:12px}@media(max-width:750px){.carrier-choices{grid-template-columns:1fr 1fr}}

.product-photo-section{border-top:1px solid var(--line);margin-top:25px;padding-top:20px}.product-photo-section h3{font-size:16px;margin:0 0 10px}.product-photo-section h3 span{font-weight:400;margin-left:8px}

.receiving-card{background:#eaf3ff;padding:22px;border-radius:16px;margin:20px 0}.receiving-card h3{margin:0 0 12px;font-size:18px}.receiving-card p{color:#515154;white-space:pre-wrap;overflow-wrap:anywhere;margin-bottom:16px}button:disabled{opacity:.5;cursor:default}

header .public-nav{flex-wrap:wrap}@media(max-width:750px){header .public-nav{row-gap:12px;justify-content:flex-start;column-gap:18px}}

.admin-metrics{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;margin:25px 0}.admin-metric{text-align:left;border:1px solid #e5e5e7;border-radius:16px;background:#fff;color:#1d1d1f;padding:20px 16px}.admin-metric span{display:block;font-size:11px;color:#86868b}.admin-metric strong{display:block;font-size:28px;margin-top:10px;font-weight:600}.admin-metric:hover{border-color:#0071e3;background:#f5f9ff}.admin-tabs{display:flex;gap:12px;margin:25px 0 18px}.admin-tabs button{background:#f5f5f7;color:#6e6e73}.admin-tabs button[aria-pressed=true]{background:#1d1d1f;color:white}.admin-tabs b{margin-left:8px}.ticket-summary{display:grid;grid-template-columns:1fr 1.5fr 1.3fr;gap:20px;background:#fff;border-radius:14px;padding:22px;margin:25px 0}.ticket-summary small{display:block;font-size:11px;color:#86868b;margin-bottom:8px}.ticket-summary b{font-size:13px;font-weight:500;overflow-wrap:anywhere}.admin-detail-grid{display:grid;grid-template-columns:1fr 1.2fr;gap:35px}.admin-photo-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.admin-photo-grid img{max-height:240px;object-fit:contain;width:100%;background:white}.photo-empty{height:120px;background:#fff;border:1px dashed #d2d2d7;border-radius:12px;display:grid;place-items:center;color:#86868b;font-size:11px;margin-top:12px}.received-choices{grid-template-columns:1fr 1fr;gap:8px}.received-choices label{font-size:11px;padding:12px}.received-choices input{width:auto;accent-color:#0071e3}.issue-cell{max-width:180px;white-space:normal;line-height:1.7}.parcel-card{background:#fff;border:1px solid #e5e5e7;border-radius:16px;padding:22px;margin-top:18px}.parcel-card p{font-size:12px;white-space:pre-wrap}.parcel-card form{margin-top:18px}.ticket-workspace{scroll-margin-top:90px}.staff-view main{max-width:1700px}.staff-view .panel{padding:26px}.staff-view header .public-nav{gap:12px}@media(max-width:1200px){.admin-metrics{grid-template-columns:repeat(3,1fr)}.admin-detail-grid{grid-template-columns:1fr}.ticket-summary{grid-template-columns:1fr 1fr}.staff-view header .public-nav{display:none}}@media(max-width:750px){.admin-metrics{grid-template-columns:repeat(2,1fr)}.ticket-summary{grid-template-columns:1fr}.admin-photo-grid{grid-template-columns:1fr 1fr}.staff-view .panel{padding:20px}.admin-metric{padding:16px}.admin-tabs{flex-wrap:wrap}}

.customer-return{border-top:1px solid var(--line);padding-top:23px;margin-top:26px}.customer-return h3{font-size:15px;font-weight:500;margin:0 0 9px}.customer-return h3 span{font-weight:400;margin-left:7px}

.carrier-trigger{display:flex;justify-content:space-between;align-items:center;background:#fff;border:1px solid #d2d2d7;color:#1d1d1f;border-radius:12px;padding:15px;text-align:left;width:100%;font-size:14px}.carrier-trigger span{color:#86868b}.carrier-dialog{width:min(440px,90vw);max-height:85vh;overflow:auto;border:0;border-radius:24px;padding:28px;background:white;color:#1d1d1f;box-shadow:0 20px 90px #0003}.carrier-dialog::backdrop{background:#0006;backdrop-filter:blur(3px)}.carrier-dialog h2{font-size:21px}.carrier-dialog-options{display:grid;grid-template-columns:1fr 1fr;gap:10px}.carrier-dialog-options button{border:1px solid #e5e5e7;border-radius:12px;background:#f5f5f7;color:#1d1d1f;text-align:left;display:flex;justify-content:space-between;padding:16px}.carrier-dialog-options button[aria-pressed=true]{background:#eaf3ff;border-color:#0071e3;color:#0071e3}.carrier-dialog button:focus-visible{outline:3px solid #0071e3;outline-offset:3px}

.followup-toolbar{border-top:1px solid #e5e5e7;padding-top:18px;align-items:center}.followup-toolbar label{display:flex;gap:8px;align-items:center;font-size:11px;flex-wrap:wrap}.followup-toolbar select{font-size:12px;padding:10px}.followup-toolbar button{font-size:11px}.idle-warning{color:#b57c21!important}.staff-view .toolbar{align-items:center}.staff-view .toolbar input{min-width:220px}@media(max-width:750px){.followup-toolbar label{width:100%}.followup-toolbar select{flex:1}.followup-toolbar{gap:15px}}

.urgent-badge{display:inline-block;margin-left:8px;border-radius:5px;padding:3px 7px;color:#b44322;background:#ffe8df;font-size:10px;font-weight:600}.urgent-box{border:1px solid #f0d5c8;background:#fff6f1;padding:18px;border-radius:15px;margin-bottom:25px}.urgent-box input[type=checkbox]{width:17px;height:17px;accent-color:#bd5532}.urgent-box .checkline{align-items:center;font-weight:600;color:#b44322}

.admin-detail-grid.receipt-first{grid-template-columns:1fr}.receipt-first>.repair-stage{display:none}.receipt-first .admin-photo-grid{max-width:850px}.receipt-first .received-choices{max-width:850px}.receipt-first .urgent-box{max-width:850px}.receipt-first .form-grid{max-width:850px}

.work-stages{display:flex;flex-wrap:wrap;gap:8px;border-bottom:1px solid #e5e5e7;padding-bottom:18px;margin-bottom:15px}.work-stages button{background:#fff;border:1px solid #e5e5e7;color:#6e6e73;font-size:12px;padding:11px 16px}.work-stages button[aria-pressed=true]{background:#0071e3;color:white;border-color:#0071e3}.work-stages b{font-weight:500;margin-left:10px;opacity:.8}.stage-tip{font-size:12px;color:#6e6e73;line-height:1.9;margin-bottom:24px;padding:13px 16px;background:#fff;border-radius:12px}@media(max-width:750px){.work-stages{gap:7px}.work-stages button{font-size:11px;padding:10px 13px}}

.work-stage-link{display:inline-flex;gap:10px;align-items:center;background:#fff;border:1px solid #e5e5e7;border-radius:24px;color:#6e6e73;padding:11px 16px;font-size:12px}.work-stage-link[aria-current=page]{background:#0071e3;border-color:#0071e3;color:#fff}.list-urgent{display:flex;align-items:center;gap:7px;cursor:pointer;font-size:11px;white-space:nowrap}.list-urgent input{width:16px;height:16px;padding:0;accent-color:#c94b2f}.list-urgent:has(input:checked){color:#b44322;font-weight:600}.staff-view aside{overflow-y:auto}.staff-view aside .nav-label{margin-top:25px}

input[readonly]{background:#ededf0;color:#6e6e73;border-color:#e1e1e6;cursor:default}input[readonly]:focus{box-shadow:none;border-color:#d2d2d7}

.draft-hint{font-size:11px;color:#6e6e73;background:#eaf3ff;border-radius:10px;padding:12px 14px;margin:0 0 23px}

.staff-view[data-page=receiving] .admin-metrics,.staff-view[data-page=maintenance] .admin-metrics,.staff-view[data-page=returned] .admin-metrics,.staff-view[data-page=completed] .admin-metrics{grid-template-columns:repeat(3,minmax(0,1fr));max-width:900px}.staff-view:not([data-page=admin]) .work-stages{display:none}.staff-view .page-title{margin-bottom:24px}.staff-view main{padding-top:30px}.staff-view .admin-metrics{margin:20px 0}.staff-view .admin-metric{padding:18px 20px}.staff-view .admin-metric strong{font-size:26px}.staff-view .table-wrap{max-height:65vh;overflow:auto}.staff-view table thead{position:sticky;top:0;z-index:2}.staff-view table th{font-size:11px;padding:14px}.staff-view table td{font-size:12px;padding:18px 14px;background:#fff}.staff-view table tr:hover td{background:#f7faff}.staff-view table td:last-child,.staff-view table th:last-child{position:sticky;right:0;border-left:1px solid #e5e5e7;box-shadow:-6px 0 10px #00000003}.staff-view table th:last-child{background:#eeeef0}.staff-view .issue-cell{min-width:170px}.staff-view .list-urgent{min-width:55px}.staff-view .stage-tip{margin-bottom:18px}.staff-view .ticket-workspace .admin-detail-grid{align-items:start}@media(max-width:750px){.staff-view .admin-metric{padding:15px 12px}.staff-view .admin-metric span{font-size:10px}.staff-view .admin-metric strong{font-size:23px}.staff-view main{padding:22px 16px 45px}.staff-view .section-title{gap:12px;flex-wrap:wrap}.staff-view .table-wrap{max-height:60vh}}

.order-copy-row{display:flex;align-items:center;gap:12px}.order-copy-row input{flex:1;min-width:0}.order-copy-row button{white-space:nowrap;flex:none}@media(max-width:750px){.order-copy-row{gap:8px}.order-copy-row button{padding:12px 14px;font-size:11px}}

.site-brand b{letter-spacing:.1px}.site-brand span{font-size:12px;color:#86868b;letter-spacing:1px}@media(max-width:750px){.site-brand span{font-size:10px;letter-spacing:.3px}}